BVM is committed to service delivery that is timely, open and accountable, and responsive to your needs.
Client service standards are an important step towards meeting our commitment to be open and accountable. They are a description of the level of service excellence that we aim to deliver. We measure our client service performance by tabulating response times to inquiries, on time delivery of results, and direct input from our customers.
Our client services teams in Vancouver Canada, Santiago Chile, Ankara Turkey and Rustenburg South Africa. These teams are committed to providing you with the support that you need to get the job done on time and to your complete satisfaction.
Our client services team are dedicated to providing our customers with the highest level of service. If you are having problems or would like to have an account set up for your WebAccess, please contact your nearest client services team.
|In North America:Tel: +1 (604) 253 3158
Fax: +1 (604) 253 1716
Toll Free in North America: +1 (800) 990 2263
|In South America:Tel: (56-2) 616 4600