Client Services

client_servicesAt Acme we are committed to service delivery that is timely, open and accountable, and responsive to your needs.
Client service standards are an important step towards meeting our commitment to be open and accountable. They are a description of the level of service excellence that we aim to deliver. We measure our client service performance by tabulating response times to inquiries, on time delivery of results, and direct input from our customers.

Acme has client services teams in Vancouver, Canada, Santiago, Chile, Lima, Peru and Goiánia, Brasil. These teams are committed to providing you with the support that you need to get the job done on time and to your complete satisfaction.

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Our client services staff are dedicated to providing our customers with the highest level of Care, Commitment and Performance.  Please call or email.

In North America:

Tel: +1 (604) 253 3158
Fax: +1 (604) 253 1716
Toll Free in North America: +1 (800) 990 2263
Email: client.services@acmelab.com 

  In South America:

Tel: (56-2) 748 6771
Fax: (56-2) 748 6772
E-mail: info.sa@acmelab.com  

 
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Our customer service team also provide support for AcmeAccess. If you are having problems or would like to have an account set up for your company please contact your nearest client services staff.

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